Listening and Speaking

Skill #7: Listening and Speaking

Listens attentively and asks questions to clarify meaning; articulates ideas clearly in a manner appropriate for the setting and audience

• defining nonverbal cues
• employing active listening techniques (e.g., asking clarifying questions, paraphrasing what was said)
• exhibiting public speaking skills (e.g., making presentations)
• articulating ideas in a manner appropriate to the setting and audience (e.g., considering the chosen communication method and audience’s level of knowledge)