Skill #20: Professionalism
Meets organizational expectations regarding work schedule, behavior, appearance, and communication
- defining professionalism
- practicing punctuality and attendance
- adhering to work– schedule expectations
- exercising etiquette (e.g., language, manners, behaviors suitable for the workplace and online; appropriate verbal and nonverbal communication)
- exhibiting professional self-representation (e.g., using a firm handshake, introducing oneself, making eye contact)
- maintaining professional appearance (e.g., maintaining personal hygiene, adhering to a dress code)
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More to See, Think About, and Do
| Video on Self-Representation |