Skill #7: Listening and Speaking
Listens attentively and asks questions to clarify meaning; articulates ideas clearly in a manner appropriate for the setting and audience
- defining nonverbal cues
- employing active listening techniques (e.g., asking clarifying questions, paraphrasing what was said)
- exhibiting public speaking skills (e.g., making presentations)
- articulating ideas in a manner appropriate to the setting and audience (e.g., considering the chosen communication method and audience’s level of knowledge)
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