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Skill #7: Listening and Speaking

Listens attentively and asks questions to clarify meaning; articulates ideas clearly in a manner appropriate for the setting and audience
  • defining nonverbal cues
  • employing active listening techniques (e.g., asking clarifying questions, paraphrasing what was said)
  • exhibiting public speaking skills (e.g., making presentations)
  • articulating ideas in a manner appropriate to the setting and audience (e.g., considering the chosen communication method and audience’s level of knowledge)

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|Video: Communication|


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