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Question 1 of 5
1. Question
What is the best way to handle any angry customer complaints?
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Question 2 of 5
2. Question
What guides the actions of customer service personnel at a company?
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Question 3 of 5
3. Question
Why is it in the best interest of the company to provide their customers with the best service?
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Question 4 of 5
4. Question
What do most customers who have complaints really want, even if customer service cannot find a solution to their problems?
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Question 5 of 5
5. Question
If you work for the government, who is your customer?
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